Shipping Policy

Every machine is placed on a structurally sound skid, wrapped in protective plastic, and enclosed in a wooden crate for transit. Crating is included in the machine price — you will not be charged a separate crating or handling fee.

Freight shipping to the contiguous United States is free and included in the listed price. The price you see on the product page is the full price you pay at checkout — there are no additional freight, crating, or handling charges.

Orders are crated and handed to the freight carrier within 1–3 business days. Total estimated delivery is 7–14 business days from the date of your order. Your order confirmation email includes this delivery estimate, and the freight carrier will contact you directly to schedule the delivery appointment.

Machines ship via LTL freight carrier. Freight deliveries of equipment this size typically require a way to unload the crate at the delivery address, such as a loading dock or forklift — if you have questions about what your delivery will require, contact us before placing your order so we can help you plan for it.

As with any freight delivery, inspect your shipment when it arrives and note any visible damage on the carrier's delivery receipt before signing.

If your shipment arrives damaged, document the damage with photos, note it on the delivery receipt, and contact us so we can help you work with the carrier on a claim.

For any shipping or delivery questions, contact us at support@industrialcnc.com or call 1-888.398.9285.